The special case-shop in Bonn
tel +49 (0) 228 422 4 333
fax +49 (0) 228 422 3 961
Hotline: Mon - Fri 09.00-16.30 (CET)
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Sunday 29 November, 2015

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Shipping Shipping
Shipping costs:

A shipping charge is only made once per delivery within Germany.
We don't have a minimum order value or extra charge for small quantities.
Exceptions are stated in the article description.

Shipping where to:
Shipping costDelivery time
DE 8,75 EUR per delivery. 1-4 Tag(e)
AT LU BE FR NL IT ES DK PL GB AD CZ HU VA MT CY PT SI SK 18,00 EUR per 25 kg. 3-5 Tag(e)
CH LI MC 35,70 EUR per 20 kg. 3-5 Tag(e)
SE GR FI EE LT LV NO RO BG MK HR TR IE 32,10 EUR per 20 kg. 4-6 Tag(e)
RU US CA CI AU BR JP 83,30 EUR per 20 kg. 7-14 Tag(e)

A flat packaging weight of 8 kg will be added to the net weight of your items to calculate the gross shipping weight.

Shipping cost for Zarges and Alutec outside of DE: Calculation per item for products over 2 kg.

We add for orders below 46,40 EUR for shipping outside DE a low order fee of 4,60 EUR.
Cash on delivery:

For cash on delivery there is an additional charge of 6,65 EUR.
The Deutsche Post charges an additional 2.00 EUR for this service.

Europe: Cash on delivery only possible for shipment to Austria. There is an additional charge of 6,65 EUR.

As of February 1st, 2014, the Single Euro Payment Area (SEPA) has been introduced in the European Union and associated countries (e.g. Switzerland). You require an IBAN (International Bank Account Number) and a BIC (Bank Identification Code), both of which can be supplied by your bank. Our IBAN and BIC can be found in our imprint or on your confirmation of order.

Please note that your bank may charge fees for payments from outside of the SEPA-area, which are deducted from your payment. To avoid this, please select the option Fees to account owner. when making your transaction. We reserve the right not to fulfill your order if payment is incomplete.

In addition, please note that your local dispatcher may charge a fee for customs handling, if your country is not a member of the EU (e.g. Switzerland).

We accept the following payment methods: bank transfer, direct debit, cash on arrival and PayPal. If requested, we accept credit cards (via telephone only). Payment by invoice is available for business customers. To choose invoice in our webshop, simply create a customer account and give us a call - we will then activate the payment method for you.

Delivery time:
Cash on delivery: Orders placed before 14.00 are dispatched on the same day.
Bank transfer: Order is dispatched on the same day as receipt of payment.
Should this not be possible we will contact you by eMail.
Forwarder: DHL (Deutsche Post)Deutsche Post
Products delivered ex factory can be delivered by a different forwarder (DPD, UPS, GLS). Delivery ex stock or ex factory is at the discretion of the seller.
Invoice: Forwarded as PDF-File via mail as advance invoice. Forwarded as letter per post for your records.
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